Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings. If your purchase doesn't perfectly fit your space, our flexible return and exchange policy ensures a seamless process for all furniture and appliances.
Initiate Your Request
Contact our customer care team or visit your local Leon's showroom within 7 days of delivery to start your return or exchange process.
Prepare Item for Inspection
Ensure all items are in their original, showroom condition and include all original packaging, manuals, and accessories for a full refund.
Schedule Pick-up or Drop-off
Arrange a convenient time for our delivery team to collect larger furniture items or drop off smaller accessories directly at our warehouse.
Receive Your Refund
Once our team inspects the returned merchandise, your refund will be processed back to your original payment method, minus any applicable delivery fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing